How To Resolve An Airline Complaint

Have you ever been told that your reservation has been cancelled and you had to book a flight last-minute? Has it happened to you at the airport? What about being told your flight has been over-booked and you have to take a different plane for a higher cost?

Well believe it or not, you have an advocate in the Federal Government.

The Department of Transportation’s Aviation Consumer Protection Division is taking a more consumer oriented approach to dealing with complaints.

They have made it easier to get satisfaction by offering both a toll-free number or an online form.

The website also has information on reporting safety and security concerns.

Read related story

Florida Adds New Rail Service

Florida is getting Brighter!

2017 is the slated start date for the new Brightline rail system that will connect Miami, Ft. Lauderdale, Palm Beach and Orlando. With WiFi service, colorful surroundings to depict the Sunshine State; get ready to roll! The trains are scheduled to make the three hour trip, 16 times per day in each direction. Prices have yet to be announced, but All Aboard Florida says they’ll be less expensive than air and similar to the driving cost between South Florida and Orlando.

http://www.allaboardflorida.com/

 

Check If Your Car Is Safe For Your Summer Road Trip

 

Planning on a summer road trip vacation? With so many auto safety Recalls announced lately it is hard to keep up.

Check this government website to see if your automobile may be impacted and keep your family safe.

World’s Busiest Airports

Where you fly will determine which airports to use; and some are better than others. But eventually you will fly through some of the World’s Busiest Airports, so plan accordingly.

Here are the Top Ten in 2013:

1) Atlanta Hartsfield-Jackson -ATL
2) Beijing Capital International – PEK
3) London Heathrow – LHR
4) Tokyo International – HND
5) Chicago O’Hare – ORD
6) Los Angeles International – LAX
7) Dubai International – DXB
8) Paris de Gaulle – CDG
9) Dallas/Fort Worth – DFW
10) Jakarta Soekarno-Hatta – CGK

 

Best US Airline

 

Most people have a favorite airline but usually use more than one because not every destination is served by any one carrier. What is the most important factor to you in deciding which to use?

Well if it is fewest cancelled flights, then Delta might be your choice. According to AirfareWatchDog, Delta ranked number one for overall best performance when considering canceled flights, on-time arrivals, mishandled bags, denied boarding, and customer satisfaction. To see how the other airlines stack up Read More >>

 

Global Passport and VISA Delays

There are worldwide delays being report by the State Department, for issuance of Passport and VISA applications. The system wide failure was a result of software problems. Read More >>

If you are affected and planning future travel, then don’t delay. Get any required travel documents early.

 

Top US Landmarks

What does the Lincoln Memorial, Gettysburg and the Golden Gate Bridge have in common? They are the top three US Landmarks based on Trip Advisor’s 2014 Travel Choice Poll.

View all the 25 top choices and plan to see a few this summer.

 

See Paris For Free

Have you been planning that trip to Paris for years and just need that little extra something to help? Well Google has just the thing.

With Google Maps you can explore all the interesting sites of Paris. Call us to make your travel plans and “voila”, off you go on the best vacation ever.

Google has many interesting destinations to explore. But be careful, this website can be very addictive!

See it now

Credit Card Travel Perks

Credit Cards can offer great benefits when traveling.
For instance, if you have a problem while out of the country, some credit cards help to replace a stolen passport, find a doctor or provide translation services.
Capital One doesn’t charge a foreign transaction fee, which can add up significantly on an extended trip.
Most provide domestic rental car collision insurance and roadside assistance with towing.
Some cards provide trip cancellation insurance

Check with you credit card company before you travel to understand their policy and coverage. Most people have more than one card, but they might offer different features.  So it may affect which card you chose when making travel plans.

Top City Award Winners

We all have an opinion on what makes for a great meal, a great vacation … well a great anything.

What is important to you when it comes to great city? It might be historical appeal, architecture, theater, or a host of other features.

Condé Nast announced their 2013 Readers Choice Awards for Charleston, South Carolina as Top City in the USA and San Miguel de Allende, Mexico as the Top City in the World.
See the rest of the awards